Ordering & Payments
1. What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and Shopify Payments for a smooth, secure checkout experience.
2. Can I use financing options like Klarna, Afterpay, or Affirm?
Yes! We offer flexible payment options to make shopping more accessible. Select your preferred plan at checkout.
Shipping & Delivery
3. Do you ship internationally?
Not yet. International shipping will be available in the near future.
4. How long will it take for my order to arrive?
Orders are usually processed within 1–2 business days. Domestic orders takes 3–7 business days.
5. Can I track my order?
Yes! Tracking is available via the footer link named “Track My Order.”
Returns, Exchanges & Refunds
6. What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery for unused items in their original condition.
7. How do I request a refund?
To request a refund, contact our customer care team. Once approved & recieved, your payment will be credited to your original payment method.
8. Can I exchange an item for a different style or size?
Yes. If the item is in stock, we can help you exchange it for a different style or size. Please reach out to customer care for assistance.
Product Info
9. Is your jewelry tarnish-resistant?
Yes. Our jewelry is waterproof, tarnish-resistant, and will not turn green. Any exceptions are noted in the product description.
10. Are your pieces hypoallergenic?
Yes! Our materials are skin-friendly and designed to minimize the risk of irritation.
11. Are your pieces adjustable or one-size-fits-all?
Some pieces are adjustable, while others are sized. Each product description clearly notes the fit.
12. Do you offer custom or personalized jewelry?
Yes! Customization options are available for select items.
13. How long will my jewelry last with regular wear?
With proper care, your jewelry is designed to maintain its shine and structure for years, offering long-lasting everyday luxury.
Other / Brand Questions
14. Can I buy in bulk or wholesale?
We only offer bulk as this moment. Please contact us directly for inquiries.
15. How can I contact customer support?
Our customer care team is ready to assist you via email or our contact form on the website.