Privacy Policy

Privacy Policy — Ezrian Jewelry

Effective Date: 11/22/2025

1. Introduction

Ezrian Jewelry (“Ezrian”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with any of our online services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Contact information: name, email address, phone number, billing and shipping address

  • Account details: login information, order history

  • Payment information: processed through secure third-party providers (we do not store full payment card details)

  • Customer support messages: inquiries, feedback, or complaints

B. Information Collected Automatically

When you access our Site, we may automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Pages viewed, time spent on pages

  • Referring website

  • Cookies, pixels, and tracking technologies

C. Information from Third Parties

  • Payment partners (e.g., Shopify Payments, Klarna, Affirm, Afterpay, Stripe, Apple Pay, Google Pay)

  • Shopify (for hosting and order processing)

  • Analytics and advertising partners

3. How We Use Your Information

We use the information we collect for purposes including:

  • Order processing and fulfillment

  • Account creation and management

  • Customer support and communication

  • Fraud detection and security monitoring

  • Marketing and promotions, including sending emails or texts (you may opt out anytime)

  • Analytics to improve user experience, website performance, and product offerings

  • Legal compliance, including tax or regulatory obligations

4. Sharing Your Information

We may share your information with:

A. Service Providers

Including but not limited to:

  • Shopify (e-commerce platform & hosting)

  • Payment processors (Shopify Payments, Klarna, Affirm, Afterpay, Stripe, Apple Pay, Google Pay)

  • Shipping partners

  • Customer support tools

  • Analytics and advertising providers

These partners only receive the information necessary to perform their services.

B. Business Transfers

If Ezrian Jewelry engages in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred.

C. Legal Obligations

We may disclose information when required to comply with:

  • legal processes

  • government requests

  • enforcement of our terms

  • protection of rights and safety

D. De-Identified or Aggregated Data

We may share anonymized data that cannot identify you.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • personalize your experience

  • remember your preferences

  • analyze site performance

  • deliver targeted advertisements

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • provide our Services

  • fulfill orders

  • meet legal obligations

  • resolve disputes

Retention periods vary depending on the type of data and applicable laws.

7. International Data Transfers

Because Ezrian Jewelry is based in the United States, your personal information may be transferred and processed outside your country of residence. We implement reasonable safeguards to protect your data during such transfers.

8. Your Rights

Depending on your location (e.g., U.S., EU/EEA, UK, Canada), you may have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate information

  • Request deletion (“Right to be forgotten”)

  • Object to or restrict processing

  • Opt out of marketing communications

  • Request data portability

  • Withdraw consent (where applicable)

To exercise your rights, contact us at support@ezrianjewelry.com

We may require identity verification before fulfilling requests.

9. Security

We use administrative, technical, and physical safeguards to protect your data, including:

  • SSL encryption

  • Secure payment processing

  • Restricted data access

While we strive to protect your information, no method of transmission or storage is 100% secure.

10. Children’s Privacy

Our Services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Marketing Communications

You may opt out of promotional emails or texts at any time by:

  • clicking “unsubscribe” in emails

  • replying “STOP” to texts

  • contacting us directly

You will still receive transactional messages such as order confirmations or shipping updates.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised Effective Date. Continued use of the Services after changes indicates acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Ezrian Jewelry
211 E 43rd St, 7th Flr, #688
New York, NY 10017
United States

Email: support@ezrianjewelry.com