Privacy Policy


Privacy Policy & Legal Protection – Ezrian Jewelry

Effective Date: January 5, 2026

Ezrian Jewelry (“we,” “our,” or “us”) values your privacy and security while also protecting our business from fraud, chargebacks, and unauthorized claims. By using our website, placing an order, or interacting with our services, you agree to the terms outlined in this document.

1. Information We Collect

We collect information necessary to operate our business and deliver services safely and efficiently:

  • Personal Information: Name, email, shipping and billing addresses, phone number, payment details, and account information.

  • Transactional Information: Purchase history, order details, payment confirmation, and shipping information.

  • Technical Information: IP address, device type, browser, operating system, and browsing behavior.

  • Marketing Information: Communication preferences, engagement with newsletters, and other opt-in data.

2. How We Use Your Information

Your information is used for:

  • Processing, fulfilling, and tracking orders.

  • Verifying payments, preventing fraud, and defending against unauthorized chargebacks or disputes.

  • Communicating with you about your orders, account, or inquiries.

  • Sending marketing communications when consent is given.

  • Improving products, services, and website functionality.

3. Chargeback & Fraud Protection

To protect our business and maintain financial security:

  1. Verification: We may verify your identity, address, and payment method before fulfilling orders.

  2. Evidence Retention: We retain all transaction records, correspondence, and tracking information to support disputes.

  3. Defense Against Chargebacks:

    • Any chargeback initiated without proper cause will be contested.

    • We reserve the right to provide banks, payment processors, and legal authorities with evidence to defend legitimate transactions.

    • Customers initiating fraudulent chargebacks may be liable for transaction amounts, fees, and legal costs.

  4. No Refund Guarantee Without Proof: Refunds are only issued as outlined in our Refund Policy; submitting a chargeback does not guarantee a refund.

By placing an order, you acknowledge and agree that all purchases are final unless explicitly stated in our Refund & Return Policy.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, IT and security providers, and marketing platforms.

  • Legal Authorities: When required by law, regulation, or court order.

  • Business Transfers: If our business is sold or merged, data may be transferred as part of the transaction.

We do not sell personal information.

5. Cookies & Tracking

Cookies, pixels, and similar technologies are used to improve website performance, personalize your experience, and analyze site traffic. You may control or disable cookies in your browser, though some features may not function correctly.

6. Data Security

We implement strong technical, administrative, and physical measures to protect your data. However, no system is fully secure. By using our services, you acknowledge the inherent risk in transmitting information online.

7. Data Retention

We retain data as long as necessary to:

  • Complete transactions and provide services.

  • Resolve disputes, fraud investigations, or chargebacks.

  • Comply with legal obligations.

8. Customer Responsibilities

To maintain a secure and trustworthy environment:

  • You must provide accurate personal and payment information.

  • Any attempt to dispute a legitimate transaction or initiate fraudulent chargebacks may result in legal action, including recovery of transaction amounts, fees, and attorney costs.

  • Multiple fraudulent attempts may result in permanent account bans or reporting to authorities.

9. Legal Disclaimers & Liability Limitations

  • Ezrian Jewelry is not liable for losses caused by inaccurate information, third-party interference, or unauthorized transactions.

  • All transactions are subject to verification and compliance with applicable laws.

  • We reserve the right to deny service or cancel orders if fraud or unauthorized activity is suspected.

  • This Privacy Policy does not waive our rights to defend against legal claims or financial disputes.

10. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

  • Request restrictions or object to processing.

To exercise these rights, contact us at support@ezrianjewelry.com

11. Policy Updates

We may update this policy at any time. The updated version will be posted with a new effective date. Continued use of our services constitutes acceptance of any updates.

12. Contact Information

Ezrian Jewelry
Email: support@ezrianjewelry.com